International: Please contact us for an estimate on shipping charges. Insurance is included with every international shipment. Southern Cross Candles is not responsible for any taxes or duty fees required by your country.
Shipping Charges: We do try and charge the most accurate shipping, so please keep in mind your shipping charges include the following: BOX, PACKAGING MATERIAL, FREIGHT CHARGES, TAPE, LABELS, INSURANCE, PICK UP, and on any international shipments a handling charge. Southern Cross Candles strives very hard for 5 star feedback so when leaving feedback on shipping charges please look inside your package and understand your shipping and handling charge included all of the packaging and everything inside your box. We do combine Shipping on all multiple orders.
Packaging: Our items are not mass produced in a factory, many of our items are handmade, and will not have any retail packaging. We ship our items in the safest manner possible, so sometimes you may open your box to find 100s of Peanuts and your items wrapped and taped with bubble wrap. Keep this in mind when ordering kits or Wax Melters, as your pieces may be mixed in with the peanuts and you may need to empty the box completely to find the smaller items.
Shipping Methods: USPS, UPS, PICK - UP and Fed Ex.
Pick - Up: There is a $2.00 charge for this option. If you are interested in picking your items up, please contact us before purchasing so we can adjust the shipping charges.
Insurance: Your items are insured and that price is included in the shipping and handling charges.